14-Day Money-Back Guarantee. If a BBB Publishing™ product isn't right for you,
email bbbdigitalstore@gmail.com within 14 days of purchase and we'll refund you in full —
no questions asked. Refunds are processed within 5 to 7 business days. As this
is an instantly downloadable product, we simply ask that you stop using the
files after a refund.
Our products are digital, so there is nothing to post back. A "return" means we refund your payment and your licence to use the files ends.
Our products are downloadable and access is granted immediately after payment. Before payment completes, checkout requires you to accept these policies, and that acceptance is your express confirmation of the following:
I understand this is a digital product delivered immediately, and I consent to immediate access, which waives my 14-day right of withdrawal.
This does not reduce what you get. Whether or not a statutory right of withdrawal applies to your purchase, we honour the 14-day money-back guarantee set out above for every customer, in every country. Section 7 explains how this works for buyers in the EU and the UK.
Whatever the age of the order, we refund in full where:
For access or delivery problems, please contact us first: in almost every case we can restore your download immediately, which is faster than a refund.
If you simply decide the product is not for you, email us within 14 days of purchase and we will refund you in full. You do not need to give a reason, send proof of work, or complete any worksheets. We do not require you to justify the request.
Email bbbdigitalstore@gmail.com with:
A single line is enough: "Please refund order #12345."
We approve eligible requests within 2 business days and refunds are processed within 5 to 7 business days. The money is returned to the original payment method. How quickly it appears on your statement after that depends on your bank or card issuer, and can take a few extra days.
When a refund is issued, your licence ends. We ask, as a courtesy and as a condition of the guarantee, that you stop using the files and delete the copies you downloaded, including any printed copies and any material you built directly from the templates.
After 14 days we are not obliged to refund a change of mind, and normally will not. Technical and access problems are different: those we fix at any time, free of charge, for as long as the product exists. If your circumstances are unusual, write to us anyway and explain — we would rather hear from you than not.
EU and UK law gives consumers a 14-day right of withdrawal on digital content, unless you expressly consent to immediate access and acknowledge that you lose that right. Because our products are delivered instantly, you are required to accept these policies at checkout before payment completes, and that acceptance includes the following confirmation:
I understand this is a digital product delivered immediately, and I consent to immediate access, which waives my 14-day right of withdrawal.
Even where that right has been waived, we voluntarily honour the same 14-day money-back guarantee described above. In practice, no EU or UK buyer is worse off than any other customer. This is our own contractual promise, given freely, and it does not reduce any other statutory right you have.
Bundles and collections are sold as a single product. We refund the whole bundle within the 14-day window, but we do not refund part of a bundle or the price difference between a bundle and a single title.
Our Founding Launch runs from 24 August 2026 to 13 September 2026, with regular pricing from 14 September 2026. We do not refund the difference if a price later changes, and we cannot apply an expired promotional price retroactively.
Whop processes payment and delivery for our store. Digistore24, where used, sells as reseller in its own name and applies its own refund process, which may run in parallel with ours.
You may request a refund through either the platform or us. If the platform handles it, we honour the outcome; if you write to us first, we instruct the platform on your behalf. Either way you only need to ask once, and you should never be sent back and forth.
If something is wrong, please email us before raising a chargeback with your bank. A chargeback costs us fees and takes weeks; an email usually takes hours. We will always refund an eligible request voluntarily.
The guarantee is offered in good faith. We reserve the right to decline a refund, and to refuse future orders, where there is clear evidence of abuse, for example repeatedly buying and refunding the same or similar products, or refunding after redistributing the files. Ordinary customers will never be affected by this clause.
Where a refunded order was referred by an affiliate, the related commission is reversed automatically by the platform. This has no effect on your refund.
Refund requests and all other contact:
Ben Bediako Boakye, trading as BBB Publishing™ 3 Drongo Street, Madina-Accra, Greater Accra Region, Ghana Ghana Post GPS: GM-006-1524 bbbdigitalstore@gmail.com · bbbdigital.store